Never be satisfied

THE CLARITY OF THE MISSION at the 120-bed Westview Nursing & Rehabilitation Center in West Warwick is a key reason for its success, says administrator Hugh Hall. Staff act as partners with patients and residents, helping each of them achieve their highest level of independence. / PBN PHOTO/RUPERT WHITELEY
THE CLARITY OF THE MISSION at the 120-bed Westview Nursing & Rehabilitation Center in West Warwick is a key reason for its success, says administrator Hugh Hall. Staff act as partners with patients and residents, helping each of them achieve their highest level of independence. / PBN PHOTO/RUPERT WHITELEY

Hugh Hall | Westview Nursing & Rehabilitation Center administrator Assembling a high-performance staff that is mission-driven is essential to the idea of continuous quality improvement. To offer them the trust and freedom to be innovative in their work results in great outcomes, not only for a satisfied staff, but for a highly satisfied patient and

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