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GROWING CONCERN: Crisis phone screeners Alechi Wali, left, and Lydia Villafana take calls at the state-run BH Link call center in East Providence. The center, which fields calls from people experiencing a mental health or behavioral health need, has seen calls related to the COVID-19 pandemic increase in recent weeks. / PBN PHOTO/RUPERT WHITELEY

Pandemic raises workload for mental health agencies

Coronavirus 04/17/2020

During the first week of March at the BH Link call center in East Providence, about 3.5% of the roughly 40 calls that came...

R.I. to launch first 24/7 mental health, substance-use triage, call center...

Health Services 11/07/2018

EAST PROVIDENCE – The state’s first triage and 24/7 hotline call center for overdose and addiction crises, the $1.4 million Behavioral Health Link, will...

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