ProJo, other GateHouse pubs, shortening subscriptions by charging for inserts

THE PROVIDENCE JOURNAL, among other GateHouse Media properties, are shortening print subscriber's subscription length by charging them for supplemental inserts. The Journal reserves the right to charge customers up to $132 per year with the practice, significantly shortening the term of a subscription. / PBN FILE PHOTO/BRIAN MCDONALD
THE PROVIDENCE JOURNAL, as well as other GateHouse Media properties, are shortening print subscriber's subscription length by charging them for supplemental inserts. The Journal reserves the right to charge customers up to $132 per year with the practice, significantly shortening the term of a subscription. / PBN FILE PHOTO/BRIAN MCDONALD
PROVIDENCE – Special supplements included in a subscription to the print edition of the Providence Journal, and delivered whether requested or not, can shorten the term of a customer’s subscription. The paper, in its subscription terms listed on its site, notes that by subscribing to the GateHouse Media Inc. property, a reader agrees to pay…

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2 COMMENTS

  1. Good for PBN for noting this issue. I spotted (and complained bitterly) earlier this year about this practice and was essentially told “So sad, so sorry, but that’s the way it is”. I personally don’t wish to receive these so called “supplements” (which often appear to be marketing pieces for some sponsoring group), but I don’t have an option. I also noted the ProJo has begun including flyspec verbiage regarding this matter in their subscription info on page 2 of their daily paper. My sense is is that this is how they plan to explain things when subscribers like me complain. “Gee, we told you”. It’s sad when the Projo keeps getting thinner and thinner and their subscription rates keep climbing and now include supplements which some of us do not wish to receive but are compelled to pay for. After subscribing for forty years, maybe it’s time to re-look at this whole scheme and consider my options. Hmmmm?

  2. I tried to unsubscribe from these supplements, using the email you provided in the article. It came back
    “email no longer valid”.
    The Journal is holding its remaining subscribers hostage. If they don’t let me NOT back for these supplements, I’ll cancel the subscription all together. They can’t force me to buy things I do not want.
    this is outrageous!