Home Economy Thousands of R.I. residents’ personal data exposed in Brightstar 2024 data breach

Thousands of R.I. residents’ personal data exposed in Brightstar 2024 data breach

Corrected at 3:07 p.m.

By

Christopher Allen

-

10/08/2025

IGT-1 — BRIGHTSTAR LOTTERY HAS NOTIFIED the R.I. Attorney General of a November 2024 data breach that affected 103,879 individuals across several states, including Rhode Island. Formerly known as IGT Gaming, the company operates the state’s sports betting app and provides slot machines to its two casinos./PBN FILE PHOTO/RUPERT WHITELEY

PROVIDENCE – A November 2024 data breach that hit Brightstar Global Solutions Corp., the technology provider to the state’s lottery operation, exposed the sensitive information of 103,879 individuals, including 6,354 Rhode Island residents. The former International Game Technology PLC, which has offices in Providence, rebranded its global lottery division to Brightstar Lottery in June, part

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PROVIDENCE – A November 2024 data breach that hit Brightstar Global Solutions Corp., the technology provider to the state's lottery operation, exposed the sensitive information of 103,879 individuals, including 6,354 Rhode Island residents. The former International Game Technology PLC, which has offices in Providence, rebranded its global lottery division to Brightstar Lottery in June, part of Apollo Global Management Inc.’s $6.5 billion acquisition of IGT Gaming and Everi Holdings Inc. In an Oct. 3 letter to Attorney General Peter F. Neronha that was shared with Providence Business News on Wednesday, the company said the compromised information included names, contact information, dates of birth, drivers licenses, Social Security numbers, financial account details, health information and other data "provided to us or that we collected in connection with their relationship to the company or a lottery supported by the company or a gaming venue supported by IGT." According to similar letters sent to other state regulatory agencies, among those affected were more than 550 residents of Connecticut and 1,483 in Massachusetts. Notifications were also sent to Maine, New York, Vermont, Oklahoma and California. As for why it took more than 11 months to disclose the breach, the company said the wealth of data involved required a "complex, multi-stage analysis." Brightstar immediately launched an internal investigation after uncovering the breach and underwent both an automated and "detailed manual review" to determine the extent of the compromised personal information that was completed on Aug. 21.

Spokesperson Mike DeAngelis on Wednesday said most of the people whose data was stolen are former or current employees and that Brightstar is now “in the process of sending written notices to individuals whose personal information was involved.”

“We are not aware of any misuse of personal information,” he added, but as a precaution the company is offering all impacted individuals 24 months of credit monitoring, fraud detection or dark web monitoring. State law mandates data breaches affecting 500 or more individuals require notification to the RIAG. A bill proposed in the General Assembly this year would have amended the Identity Theft Protection Act of 2015 by eliminate that notification threshold and mandate that all breaches be reported to both the Attorney General and the R.I. Department of Business Regulation. The legislation did not advance past the House Innovation, Internet and Technology Committee. IGT Gaming signed a 20-year contract in 2021 with Rhode Island to supply slot machines for the state's two casinos and has a separate deal running until 2026 with the R.I. Lottery to manage the state's sports betting application. Headquartered in London with offices in downtown Providence and Rome, Brightstar now services nearly 90 lottery clients across six continents and acts as the primary technology provider for 26 out of 46 U.S. lottery jurisdictions and seven of the eight largest lotteries globally. The R.I. Lottery did not immediately respond to a request for comment. (UPDATE: Deletes Las Vegas and updates seven of the eight largest lotteries globally in 11th paragraph.) Christopher Allen is a PBN staff writer. You may contact him at Allen@PBN.com