McKay’s Furniture offering comfort in a crisis

BUILT TO LAST: McKay’s Furniture Vice President Kerry McKay says treating customers with gratitude and respect has been at the center of the company’s 120-year longevity. / PBN PHOTO/ELIZABETH GRAHAM
BUILT TO LAST: McKay’s Furniture Vice President Kerry McKay says treating customers with gratitude and respect has been at the center of the company’s 120-year longevity. / PBN PHOTO/ELIZABETH GRAHAM

At one time, five generations of McKays were working at McKay’s Furniture Inc. Kerry McKay, the furniture retailer’s vice president, remembers another instance when five generations of one family were shopping together in the showroom. For the 120-year-old family business still run by four generations of McKays, longevity is a point of pride, second only

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