PROVIDENCE – Berkshire Bank recently announced a partnership with fintech firm Narmi to offer digital account opening for its customers, according to a news release.
The new Narmi platform digitizes the process by which qualified applicants can open new accounts, with a “state-of-the-art” detection system designed to prevent fraud and meet compliance standards.
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In the four months since Berkshire Bank integrated the Narmi platform into its services, data shows significant improvements in efficiency, including a 57% decrease in application time to 2 minutes and 13 seconds and 100% account funding rate, the release stated.
Nancy Lavin is a staff writer for the PBN. Contact her at Lavin@PBN.com.
