Harvey Mackay
Adaptability makes its own opportunities
I was pleased to see Michael Jordan’s latest book, “Driven From Within,” hit the best-seller lists. In one of my recent columns, I quoted...
A disturbing ethical trend among young people
One of my favorite cartoon characters, Charlie Brown, was practicing his archery skills one day. He would pull the string as far back as...
Hard work, not footwork
Jeff Immelt became CEO of General Electric on Sept. 7, 2001.
“Talk about timing,” he told the graduating class of Dartmouth College in 2004. “In...
There are some arguments that a CEO might want to lose
In her book “Tearing Down the Walls,” Monica Langley describes how finance maven Jamie Dimon led an expense review session for a new management...
Lost in the earplug economy
“For option 5, press the pound sign, and leave your message after the tone.”
If you’re like me, you’ve often wondered who’s on the other...
Stay in touch with your network
In the years since the publication of my networking book, “Dig Your Well Before You’re Thirsty,” I’ve often been asked about the best ways...
Every survival kit should include a sense of humor
There is hardly any human activity that can’t be improved with a dash of humor: a major speech, a sales meeting, a social situation,...
Take care of your customers and they’ll take care of...
A man who had lived an exemplary life died and was given a preview of heaven and hell. In heaven, people were peaceful and...
What it takes to be great at sales
When I was 21 and just beginning my sales career, I asked an older colleague, whom I respected, how many sales calls he would...
Getting outside the box
One of the most frequently used phrases in business today is “thinking outside the box.” I admit it’s crossed my lips more than a...









