Tuesday, September 8, 2026

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Matt Pramschufer

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Learn from losing

UCLA football coach Red Sanders once said, “Winning isn’t everything; it’s the only thing.” Like most kids growing up, for me the importance of finishing...
filling the seatS: Sardella's Restaurant servers Jessica Guardado, left, holding a plate of beef short ribs, and William Fitzgerald, holding a plate with a New York sirloin. Good service minimizes no-shows, an increasing problem for restaurants in the digital age. / COURTESY SARDELLA'S RESTAURANT

Curbing diner no-shows

When phrases such as “there may be a charge for cancellation,” “noncancelable seats,” or “space-available basis” are used, one may think the topic is...
AUTHENTIC RECIPES: Representatives from restaurants in Kinsale, Ireland, brought over some of their recipes for Newport chefs to make during the 40th anniversary celebration of the Newport Irish Heritage Association. From left: Jonny Hartnett, head chef of The White House in Kinsale; Eilish Collins of Actons Hotel; and ­Michael T. Frawley, proprietor of The White House. / COURTESY THE WHITE HOUSE KINSALE

Irish flavors celebrated

“The welcome we get in Newport is second to none!” said restaurateur Michael T. Frawley, still as enthusiastic about his sister city as he...

Improving work culture

In 1788, Edward Gibbon set forth in his famous multivolume work, “Decline and Fall of the Roman Empire,” his ideas about why that great...

Sales is everyone’s business

Everyone is in sales. To me, job titles don’t matter; every employee must think about sales. It’s the only way any company can stay...
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