How second-tier U.S. cities catch the superstars
For the past three decades, one of the central stories in the U.S. economy has been the rise of superstar cities. As the country...
Business Best-sellers
Drive! Henry Ford, George Selden, and the Race to Invent the Auto Age By Lawrence Goldstone. The author shares the story of how would-be...
Think about the future
Back in 1960, when I bought a small envelope company with dreams of becoming a gazillionaire, I could not imagine a world where people...
Secret to good customer service: Keep employees motivated
A man entered a shoe repair shop and said to the owner, “I just found this claim ticket for a pair of shoes I...
Line between work, life blurs in digital age
Green. Green. Green. Red! Red! Red! If you remember the days of the Blackberry smartphone, you remember its blinking green and red light. Green meant...
Adversity prepares employees to be successful
In life, things happen to us, but the only thing that truly matters is what happens within us. I recently had the opportunity to sit...
Rules for respect
Thomas Jefferson arrived alone on horseback at a hotel in Baltimore and asked for a room. The landlord of the hotel, named Boyden, looked...
Millennials, boomers, Gen X labels are ‘nonsense’
Most of the stereotypes tied to so-called generations are ugly and insulting – whether it’s the greed and materialism associated with “boomers,” the narcissism...
Install safety protocols to protect against violent acts
It’s been more than two years since the mass shooting at the Route 91 Harvest Festival in Las Vegas. The shooter killed 58 and...
Don’t sweat over choices of knitwear
With more than 30 years of experience in the clothing industry, I’ve found that most men struggle with incorporating knitwear into their wardrobes as...
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