Best Places to Work 2024 Awards
ENTERPRISE COMPANIES #2. Blue Cross & Blue Shield of Rhode Island
Employees in R.I.: 888
CEO and president: Martha L. Wofford
Questions answered by Aneesah Cameron, employee experience consultant
How has your company adapted programs and services in response to challenges such as workforce shortages and staff burnout? We prioritize supporting the overall health, well-being and job satisfaction of our employees. This includes offering flexibility – such as the option to work remotely – and empowering associates with more autonomy over their schedules.
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What modifications have you made to your workplace to support employee wellness? In addition to our long-standing Rhodes to Well-being program, we’ve discovered the potency in actively listening to our associates as they navigate various responsibilities, and we’re implementing policies that enable caregivers to take necessary breaks to recharge.
What role does diversity, equity and inclusion play in your hiring and promotion decisions? We refine our recruitment and hiring strategies, implementing policies and practices aimed at fostering workforce diversity; have a commitment to increasing diversity in leadership roles; and are cultivating a culture of inclusive language and behavior.
