Curbing diner no-shows

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filling the seatS: Sardella's Restaurant servers Jessica Guardado, left, holding a plate of beef short ribs, and William Fitzgerald, holding a plate with a New York sirloin. Good service minimizes no-shows, an increasing problem for restaurants in the digital age. / COURTESY SARDELLA'S RESTAURANT
filling the seatS: Sardella's Restaurant servers Jessica Guardado, left, holding a plate of beef short ribs, and William Fitzgerald, holding a plate with a New York sirloin. Good service minimizes no-shows, an increasing problem for restaurants in the digital age. / COURTESY SARDELLA'S RESTAURANT

When phrases such as “there may be a charge for cancellation,” “noncancelable seats,” or “space-available basis” are used, one may think the topic is travel accommodations, hotel rooms, or perhaps dental appointments. Increasingly, however, these are terms used by restaurants. The no-show is becoming a regular and unwelcome guest at restaurants nationwide. There have always

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