Custom House Coffee a tenant draw

Emily Gowdey-Backus

03/16/2018

SUCCESSION PLAN: Bob Mastin, owner of Custom House Coffee in Middletown, has slowly been transferring ownership of the company over the past 15 months to employees. His goal is to turn over ownership to “the key people” that want to carry on the company after he steps down. / PBN PHOTO/KATE WHITNEY LUCEY

Frustrated he could not keep an anchor tenant in his Middletown commercial complex, Bob Mastin opened Custom House Coffee in 2002 to “enhance” the facility. He wanted “a good draw” that would bring in more customers and, he said, “the most logical thing seemed to be an upscale coffeehouse.” Sixteen years later, the 22-employee company

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