Helping small businesses connect

DENNIS DIBATTISTA, left, president, and Edward McConnell, director of applications development, at General Packet, a small tech firm in Pawtucket that specializes in IP services and private-label broadband services for businesses. /
DENNIS DIBATTISTA, left, president, and Edward McConnell, director of applications development, at General Packet, a small tech firm in Pawtucket that specializes in IP services and private-label broadband services for businesses. /
Two trends have transformed telecommunications in the last few years: the convergence of voice and data, and the growing use of wireless technology. Across the nation and around the world, Voice over Internet Protocol (VoIP), WiFi and the availability of more and more public-access networks have made it possible to connect virtually anywhere, anytime –…

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