BEST PLACES TO WORK 2018
21. MIDSIZE COMPANIES | Marasco & Nesselbush LLP
Employees in R.I.: 55
Partners Joseph P. Marasco and Donna M. Nesselbush
Questions answered by: Jennifer Bettencourt, director of client services and community outreach
What three words best describe your staff? Dedicated, motivated and compassionate.
What employee benefit is the most popular among staff members? Client Service Initiative prizes, which are earned by a point system, are very popular. Points are awarded for key behaviors that contribute to exceptional client service. The prizes are gift cards that range in value from $25 to $1,000.
How do you recognize individual achievement? We recognize employees each week during our Monday morning huddle. We also recognize people through merit-based bonuses. Finally, we have a quarterly staff appreciation breakfast, where we recognize an Employee of the Quarter and talk about other achievements.
How do you invite employee feedback? We survey employees throughout the year and all managers have an “open-door” policy.
