Poor planning, communication fueling distrust of NatGrid

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BAD FOR BUSINESS: National Grid Rhode Island President Timothy F. Horan is facing growing public distrust of the utility following criticism from lawmakers and others over rate increases and storm response. PBN FILE PHOTO/­RUPERT WHITELEY
BAD FOR BUSINESS: National Grid Rhode Island President Timothy F. Horan is facing growing public distrust of the utility following criticism from lawmakers and others over rate increases and storm response. PBN FILE PHOTO/­RUPERT WHITELEY
It’s been a difficult second half of the year for National Grid Rhode Island. The state’s largest utility has had a bull’s eye on its back since gaining a nearly 20 percent electricity rate hike this past summer, despite vocal opposition. The size of the hike, for the six-month period that began Oct. 1, caught…
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