Ross L. Nelson | Cox Business senior vice president and Northeast region manager
Despite the challenges of the past 12 months, Rhode Island has emerged with the fastest average internet speeds in the country, an achievement we’re enormously proud of. Here’s how we got there – and how we’ll stay at the top.
• Hire the right people for the job: We have seen numerous employees rise from entry-level positions to management roles and even the executive leadership team. Finding advancement opportunities from within not only creates great succession planning but fosters a long-term commitment to the region employees reside in. Get the talent in the door and then grow from within.
• Never stop investing: You cannot hope to reach the top of any industry without constant investment. Since 2016, Cox has made $266 million in capital investments to its Rhode Island network, and plans for an additional $152 million between 2021 and 2023. When your business is faced with unprecedented challenges, it’s reassuring to know you won’t be playing catch-up when it comes time to adjust to a new normal.
• Never forget the community you serve: Our company and its people have always been committed to supporting the cities and towns where they live and work. In the past year, we’ve seen more than ever how programs like Connect2Compete, a low-cost, high-speed internet solution for families residing in public housing and/or enrolled in nutritional assistance programs, are to our communities.
People doing good work is the lifeblood of any company. Put people first, stay committed to your future and never stop looking out for the less fortunate.
