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Tag: Alaska Airlines

HEAVY DUTY: Melaku Gebermariam uses an electrostatic sprayer to disinfect the inside of a Delta Airlines jet between flights on July 22, at the Ronald Reagan Washington National Airport in Arlington, Va. / AP FILE PHOTO/NATHAN ELLGREN

Air travel reshaped as carriers struggle with pandemic

Coronavirus
In a bid to survive, airlines are desperately trying to convince a wary public that measures such as mandatory face masks and hospital-grade air...

Keep the customer satisfied

Advice
As everyone who is in business knows, the customer is always right. The customer who isn’t always right is also not your customer. I’ve...
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