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BANK OF AMERICA CEO Brian Moynihan, left, and Rhode Island Market President Willam F. Hatfield recently sat down with PBN to talk about the bank's operations, health and approach to banking in the post-Great Recession era. / PBN FILE PHOTO/RUPERT WHITELEY

PBN on WJAR-TV, Dec. 3, 2018

‘High-tech and high-touch’ approach to serving customers paying off for BofA.Every week, PBN Editor Mark S. Murphy appears on WJAR-TV NBC 10’s Coffee Break...
CHARITABLE GIVING: Bank of America CEO Brian Moynihan, left, meets with William F. Hatfield, center, market president in Rhode Island, and Trevor Koenig, communications executive, at the bank’s customer call center in East Providence. In addition to its customers, employees and shareholders, Moynihan said the bank has an obligation to its communities. He says the bank contributed about $200 million in charitable giving this year.  / PBN PHOTO/RUPERT WHITELEY


Bank of America CEO Brian Moynihan says a ‘high-tech and high-touch’...

When Brian Moynihan became CEO of Bank of America Corp. after Ken Lewis stepped down in 2010, he took the helm in a period...
SERVICE SHIFT: William F. Hatfield, Bank of America’s market president in Rhode Island, said financial centers have become less a destination for a transaction and more a place for advice and a conversation.
 / PBN PHOTO/RUPERT WHITELEY

Technology turns BofA branches into ‘financial centers’

William F. Hatfield, Bank of America Corp.’s market president in Rhode Island, discusses the bank’s local growth and ways it can help spur development...
WISE INVESTMENT: Michael R. Melton, pictured with students, is a finance professor and director of the Center for Advanced Financial Education at Roger Williams University in Bristol. He said investing in a company that manages its affairs in a socially and environmentally “sustainable” way is good for both the company and its investors over the long term.
 / PBN PHOTO/DAVE HANSEN

Socially responsible investing gaining in popularity, especially among millennials

Some pundits say socially responsible investing is, for lack of a better term, horse pucky. If that’s true, there’s a lot of money in...
COMMUNITY BASED: Bank of America may have nearly $2.3 trillion in assets, but as CEO Brian Moynihan points out, the bank’s health depends on the health of the many communities it operates in. 
 / PBN PHOTO/RUPERT WHITELEY

Big banking can succeed by helping communities meet needs

When Bank of America Corp. CEO Brian Moynihan says, “If the community is strong, we’re strong,” he is doing more than parroting the famous...
PROVIDENCE-based Citizens Financial Group, the holding company for Citizens Bank, increased the holdings of its wealth management clients in Bank of America by 484 percent in the last quarter. The two financial institutions are the No. 1 and No. 2 largest consumer banks in Rhode Island based in local deposits. / BLOOMBERG NEWS FILE PHOTO/KELVIN MA

Citizens’ clients bullish on BofA

PROVIDENCE – Citizens Financial Group Inc. has purchased an additional 288,283 shares of Bank of America stock on behalf of its wealth management clients,...

U.S. customer satisfaction with mortgage lenders improves

PROVIDENCE - Nationwide customer satisfaction with banks and other companies that originate primary mortgages improved this year, according to survey results released Thursday by...
BANK OF AMERICA reported a net income of $7.2 billion in the third quarter. / BLOOMBERG NEWS FILE PHOTO/RON ANTONELLI

Bank of America’s deposits surge in R.I. on mobile banking

Going by the numbers, Bank of America had a banner year in Rhode Island. Its deposits within the state skyrocketed to $12.4 billion as...

Bank of America limits risk, reward

Bank of America’s investors just got more evidence that taking the slow and steady road is paying off but that there is a trade-off...

FDIC: Retail bank deposits up 5.6% in Bristol County, Mass.,...

PROVIDENCE – Retail banking deposits in Bristol County, Mass., grew by 5.6 percent during fiscal year 2018, ended June 30, new federal banking statistics...
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