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JPMORGAN Chase & Co. CEO Jamie Dimon warned the company's biggest rival, Bank of America, that Chase is aiming to compete for its retail banking business with expansion into 20 cities. / BLOOMBERG NEWS FILE PHOTO/MARK KAUZLARICH

Dimon to Bank of America: We’re coming for you in branch-expansion...

NEW YORK – JPMorgan Chase & Co. CEO Jamie Dimon has a message for his biggest rival: We’re coming for you.JPMorgan and Charlotte, North...
ALL 18 BANKS REQUIRED TO PARTICIPATE in the first round stress test exam demonstrated an ability to withstand a hypothetical financial shock. / COURTESY FEDERAL RESERVE

Goldman, Morgan Stanley do better in Fed stress tests after 2018’s...

NEW YORK – Goldman Sachs Group Inc. and Morgan Stanley improved on last year’s poor results in the first round of the latest Federal...
PAY ­EQUITY: Citizens Financial Group, parent of Citizens Bank, said, “We continuously evaluate our practices and make adjustments to ensure all of our colleagues are compensated equitably.”
 / BLOOMBERG 
FILE PHOTO/SCOTT EISEN

Banks slow to disclose median gender pay gaps

Banks are being asked to reveal their “median gender pay gaps,” which measure the overall difference between what they pay men and women.Through shareholder...
TANDEM APPROACH: Mark K. W. Gim, president and chief operating officer of The Washington Trust Co., said focusing on operating physical branch locations in tandem with digital offerings allows the bank to maintain its customer flow.
 / PBN FILE PHOTO/MICHAEL SALERNO

Customers still want brick-and-mortar banking

It started with drive-through banking lanes. Then it was automated teller machines – ATMs. Hailed as the future of banking, many thought the days...
CITIZENS BANK of Providence moved up to score the highest financial rating from BauerFinancial Inc., as did Bank of America and Webster Bank. / BLOOMBERG NEWS FILE PHOTO/KELVIN MA

Bauer upgrades ratings of BofA, Citizens Bank

PROVIDENCE – Rhode Island’s two largest consumer banks – Bank of America N.A. and Citizens Bank N.A. – improved their financial strength ratings, according...
ORGANIZED CRIME groups are selling access to the computer networks of financial firms like Bank of America Corp. and hacking tools targeting these companies, according to a British researcher who posed as a buyer on several dark web marketplaces. / BLOOMBERG FILE PHOTO/CHRIS RATCLIFFE

Criminals sell hacker toolkits for BofA on dark web, study finds

NEW YORK – Organized crime groups are selling access to the computer networks of financial firms like Bank of America Corp. and hacking tools...
DEDICATED ADVOCATE: Rhode Island Black Business Association President Lisa Ranglin says RIBBA aims to identify and remove systemic barriers of race and ethnicity in business. 
 / PBN FILE PHOTO/MICHAEL SALERNO

Banker battles disparity in wages, opportunity

Business Women Awards 2019 | HONOREE Lisa Ranglin, Rhode Island Black Business AssociationFor Lisa Ranglin – risk and compliance manager for Providence-based Citizens Bank –...
PBN PHOTO/MICHAEL SALERNO

Five Questions With Bruno Figueiredo

Bruno Figueiredo | Vice president, associate readiness, Bank of America; chairman, Rhode Island Financial Literacy1. What is financial literacy? Financial literacy means having the...

Bank of America donates $250K for urban tree-planting program

PROVIDENCE – The city is one of four chosen for an urban tree-planting program by the Arbor Day Foundation that’s being funded by a...
CITIZENS BANK earned a score of 800 out of 1,000 on the J. D. Power 2019 Customer Satisfaction ratings for New England. / COURTESY J.D. POWER & ASSOCIATES

Citizens Bank scores just above average in J.D. Power customer satisfaction...

PROVIDENCE – Citizens Bank earned an 800 score on a 1,000 point scale in J.D. Power & Associates’ 2019 U.S. Retail Banking Satisfaction Survey...
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