Jeremy Duncan - Providence Business News

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BIG IDEAS: Melissa Cummings, chief customer officer at Blue Cross & Blue Shield of Rhode Island, helps implement the company’s customer-service projects, such as opening Blue Cross & Blue Shield stores where members can get face-to-face service or take fitness classes.  / PBN PHOTO/ RUPERT WHITELEY

Healthy BCBSRI customers fuel Cummings’ happiness

Health Services 04/26/2019

2019 C-Suite Awards | CHIEF CUSTOMER OFFICER, NONPROFIT: MELISSA CUMMINGS | BLUE CROSS & BLUE SHIELD OF RHODE ISLAND WHEN MELISSA CUMMINGS walks into the...

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