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J.D. Power: Customers grow more unsatisfied with property insurance companies

PROVIDENCE – Catastrophic storms in 2023 that caused a total of $92.9 billion in damage nationwide again eroded customers' satisfaction with property insurance companies, according to...

Study: Customer satisfaction with property insurance companies plunged in 2022

PROVIDENCE – Property insurance companies took a major hit in 2022, with customers unhappy about rising costs, longer wait times and catastrophic losses, according...
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