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Five Questions With: Mark K. W. Gim

Mark K. W. Gim is responsible for overseeing the strategic planning process and daily operations of key business lines at Westerly-based The Washington Trust...
BUCKING THE TREND: Brian A. Azar, senior vice president and chief lending officer at Navigant Credit Union, speaks with Deborah Drechnowicz, center, mortgage underwriting supervisor, and Lisa Grimo, mortgage loan underwriter. Unlike most banks, which saw their mortgage loan volume go down, Navigant reported an 8 percent increase from 2017 to 2018.
 / PBN PHOTO/MICHAEL SALERNO

Mortgage rates increase, loan volume drops during tumultuous 2018

After a tumultuous stock market performance in 2018 – especially during the last month of the year amid holiday celebrations – many banks’ mortgage...

Washington Trust launches new private client group

WESTERLY – The Washington Trust Co. has launched a new private client group designed to provide “personalized financial solutions” for business owners, executives and...
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PBN on WJAR-TV, Dec. 31, 2018

2018 was good, but much to be done Every week, PBN Editor Mark S. Murphy appears on WJAR-TV NBC 10’s Coffee Break to discuss the...
FUTURE OUTLOOK: Business and nonprofit leaders in Rhode Island meet with Providence Business News Editor Mark S. Murphy to discuss 2018 and where the state is headed. Starting at the head of the table, background, from left, clockwise: Murphy; Providence College Dean of the School of Business Sylvia Maxfield; VIBCO President Karl Wadensten; Washington Trust Bancorp President and Chief Operating Officer Mark K. W. Gim; Crossroads Rhode Island President and CEO Karen A. Santilli; Blue Cross & Blue Shield of Rhode Island Executive Vice President, General Counsel and Chief Administrative Officer Michele B. Lederberg; and Gilbane Building Co. President and CEO Michael E. McKelvy.
 / PBN PHOTO/RUPERT WHITELEY

2018 was a good year, but much work is to come

On Dec. 14, Providence Business News Editor Mark S. Murphy sat down with six leaders of the Rhode Island business and nonprofit community to...
BUILDERS STARTED on the most single-family homes in January in more than four years. / BLOOMBERG FILE PHOTO/DANIEL ACKER

Washington Trust sees decline in new residential mortgage business

WESTERLY – Decreases in regional banking leader Washington Trust’s residential mortgage totals in the last quarter reflect the rise in interest rates this year...
CASH BONUS: The Washington Trust Co. said it was able to provide employees with one-time cash bonuses in January as a result of a reduction in its corporate taxes. Patricia Fernandez, left, professional flex banker at Washington Trust on Waterman Street in Providence, speaks with customer Nina Pratt of Providence.
 / PBN PHOTO/MICHAEL SALERNO

Banks say tax reform allowed for increased spending on staff, infrastructure

Many banks in Rhode Island and elsewhere have showered employees with pay raises and bonuses since President Donald Trump and fellow Republicans in Congress...
WASHINGTON TRUST ranked No. 32 among mid-tier banks for earnings performance, according to the latest annual ranking by American Banker magazine. Above, Mark Gim, the bank’s president and chief operating officer. / PBN FILE PHOTO/MICHAEL SALERNO

Washington Trust named among top-performing banks

WESTERLY - The Washington Trust Co. ranked among the nation’s top 50 mid-sized banks, based on a three-year rolling average of earnings performance, according...
PERSONAL RELATIONSHIP: Mark K. W. Gim, president and chief operating officer at Washington Trust Bancorp Inc., parent of Westerly based The Washington Trust Co., says local banks need to be vigilant to ensure smooth technology adoption while also maintaining the personal relationships banks have built their brand on.
 / PBN FILE PHOTO/MICHAEL SALERNO

Balancing demand for touch and tech

With an evolving mixture of millennials and older customers, local banks and credit unions increasingly face a dilemma when it comes to rapidly evolving...
ADAPTING INDUSTRY: As consumer expectations for online banking grow with advancing technology, banks and credit unions must find ways to adapt to those expectations while keeping costs down.

As technology becomes increasingly intertwined with banking, it presents opportunity and...

When Lisa G. Dandeneau first joined Navigant Credit Union more than 22 years ago, one of her first tasks was to help launch online...
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