Tag: Phone Calls
Calling the IRS? Hold times are way down this tax season
WASHINGTON (AP) – Taxpayers who called the IRS had an average wait time of four minutes this tax season compared to 27 minutes a...
Responding to criticism?
How do you usually respond to a customer’s negative feedback?
Remain calm and try to resolve the issue: 100%
Get offended and ridicule customers behind their...
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