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CUSTOMER-FOCUSED: Jennifer Massotti, general manager of Barrington Books in Barrington, holds up a bag with a thank-you note, which she wrote for all curbside-pickup orders. The small business was able to secure flexibility on rent payments from the landlords for both of its locations, in Barrington and Cranston. / PBN PHOTO/MICHAEL SALERNO

Overdue rent growing into pandemic problem

How can a business pay its rent when the state orders it to close its doors in a pandemic? The reality is many can’t in...
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