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RIGHTS OR WRONG? Deputy House Speaker Raymond A. Hull, D-Providence, is supporting legislation that would require insurers to outline policyholders’ rights in simple terms to help in understanding, but at least one industry group objects to the additional regulation. 
PBN PHOTO/MICHAEL SALERNO

Insurance ‘bill of rights’ aims to end coverage confusion

Jeff Brooks, a Newport Realtor with Hogan Associates Christie’s International Real Estate, is the first to acknowledge that he should have known better. Despite his...
CITIZENS BANK ranked well on a 2019 reputation survey conducted by American Banker and the Reputation Institute. / PBN FILE PHOTO/ELI SHERMAN

Citizens earns high praise in reputation survey report

PROVIDENCE – Citizens Bank ranked No. 3 for reputation with customers among 40 United States retail bank operations in the 2019 American Banker/Reputation Institute...

Survey: Banks at risk of losing customers to technology firms

PROVIDENCE – A new survey of 152,000 consumers found that traditional banks are failing to keep up with direct banks, such as USAA and...
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