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CITIZENS BANK ranked well on a 2019 reputation survey conducted by American Banker and the Reputation Institute. / PBN FILE PHOTO/ELI SHERMAN

Citizens earns high praise in reputation survey report

Financial Services 06/26/2019

PROVIDENCE – Citizens Bank ranked No. 3 for reputation with customers among 40 United States retail bank operations in the 2019 American Banker/Reputation Institute...

Survey: Banks at risk of losing customers to technology firms

Financial Services 11/20/2018

PROVIDENCE – A new survey of 152,000 consumers found that traditional banks are failing to keep up with direct banks, such as USAA and...

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