Tech volunteers save the day for small retailers

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SALES BOOST: Lori Lyons, owner of Beauty and the Bath in North Kingstown, says after boosting the online presence of her gift store as a result of participating in the R.I. Commerce Corp.’s Small Business Technical Support program, she’s expanded the reach of her business and increased her sales by 25%. / PBN PHOTO/ELIZABETH GRAHAM
SALES BOOST: Lori Lyons, owner of Beauty and the Bath in North Kingstown, says after boosting the online presence of her gift store as a result of participating in the R.I. Commerce Corp.’s Small Business Technical Support program, she’s expanded the reach of her business and increased her sales by 25%. / PBN PHOTO/ELIZABETH GRAHAM

Lori Lyons spent the first 48 hours after the state issued stay-at-home orders in a sleepless haze of research into how to transform her brick-and-mortar store into an online retailer. The longtime small-business owner already had an e-commerce site using the Shopify platform for her North Kingstown gift store, Beauty and the Bath. But with

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