<i>First class is not just a section of an airplane</i>
When I say "first class," what one word comes to mind?
Upgrade?
Travel?
Hotel?
Service?
To me, first class has always been a person or a reputation. But that's...
Are you ready to adopt a ‘West Coast Offense’?
The Super Bowl is always a good occasion to glean business insights from the world of football. The sport has become highly competitive, with...
Children’s Friend has new executive director
David Caprio has been named executive director of Children's Friend, Rhode Island's oldest nonprofit child welfare organization, succeeding Lenette Azzi-Lessing. He joined Children's Friend...
<i>Lead with poise, not with noise</i>
Grace under pressure — what an important attribute for anyone aspiring to be in a leadership role. I was researching the topic when I...
Avoiding problems with OSHA
It's wise to be wary of Occupational Health & Safety Administration (OSHA) requirements that apply to small business. OSHA's role is to get small...
‘Out of office’ doesn’t excuse rude auto-reply
Ever send somebody an e-mail and it bounces back, telling you that the person you sent it to is "out of the office"?
How...
‘Out of office’ doesn’t excuse rude auto-reply
Ever send somebody an e-mail and it bounces back, telling you that the person you sent it to is "out of the office"?
How...
VNS leader takes the helm of national group
Elaine D. Stephens has been elected chair of the board of the National Association for Home Care & Hospice, the industry's largest, oldest and...
Autocrat exec to oversee production growth
Autocrat exec to oversee production growth E. Scott Tittle has joined Autocrat Inc. as director of operations, overseeing logistics, materials, facilities and manufacturing at...
Enthusiasm ignites our lives
I recently had the opportunity to see "700 Sundays," starring Billy Crystal. This was the second time I've seen this incredible one-man show, and...
