Citizens ranks in top 5 for mortgage servicer satisfaction study

CITIZENS FINANCIAL GROUP'S mortgage operation ranked No. 5 in a primary mortgage servicer satisfaction index ranking. /BLOOMBERG FILE PHOTO/KELVIN MA
CITIZENS FINANCIAL GROUP'S mortgage operation ranked No. 5 in a primary mortgage servicer satisfaction study. / BLOOMBERG FILE PHOTO/KELVIN MA
PROVIDENCE – Citizens Financial Group Inc.’s Citizens One Home Mortgage ranked No. 5 in a United States primary mortgage servicer satisfaction study with a score of 790, tied with Branch Banking & Trust Co., according to a study released by J.D. Power & Associates Thursday. The bank dropped 9 points from its previous year’s score…
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