Communication key to wise treatment choices

STRATEGY FOR IMPROVING HEALTH: Dr. Matthew Collins, left, vice president for clinical integration at Blue Cross & Blue Shield of Rhode Island, works on Choosing Wisely programming with Smita Wadhwani, manager of case management, and John Davia, lead wellness consultant. / PBN PHOTO/ MICHAEL SALERNO
STRATEGY FOR IMPROVING HEALTH: Dr. Matthew Collins, left, vice president for clinical integration at Blue Cross & Blue Shield of Rhode Island, works on Choosing Wisely programming with Smita Wadhwani, manager of case management, and John Davia, lead wellness consultant. / PBN PHOTO/ MICHAEL SALERNO
Dr. Matthew Collins, vice president for clinical integration at Blue Cross & Blue Shield of Rhode Island, once had a patient who repeatedly went to her local emergency room complaining of headaches or abdominal pain. Every one of 18 CAT scans provided during some of those visits was negative, Collins recalled. Had the ER doctors…

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