NEW ORLEANS – Cox Business, the business-to-business division of Cox Communications, last week announced a partnership with Nortel, a leading telecommunications equipment solutions provider.
As part of the multi-year agreement, Nortel Sales Center representatives will engage customer prospects and design and sell voice, data and equipment solutions in select Cox service areas. Nortel will also install equipment solutions and provide technical support for these businesses.
In addition to Cox Business voice, data and video products, Cox Business customers will now have access to a full range of Nortel’s product and services packages including Business Communications Manager (BCM), the company’s award-winning hybrid IP-PBX. The Nortel Sales Center will help Cox to market a complete range of business solutions through the Cox Business division.
“As their trusted provider, businesses count on Cox Business to provide a full portfolio of services,” said Tim McKinley, vice president of field operations for Cox Business. “Leveraging relationships with key suppliers like Nortel allows us to deliver broader solutions, and we will continue to explore alternate strategies to meet the growing demands of our customers.”
Cox Business provides communications services to business customers in 18 markets across the United States, including Rhode Island.
Nortel’s expertise and ability to fully support business products and solutions made this agreement attractive to Cox Business. Cox Business can now serve the customer from the point of initial sales and installation to maintenance and technical support, allowing Cox to rapidly enter the equipment resale market. By coupling Cox Business services with equipment products like the BCM – a broad series of routers, ethernet switches, wireless access points and phone clients – Nortel is continuing to deliver the promise of “business made simple,” the companies said
“Nortel has extensive experience in both carrier and enterprise solutions specifically designed for the business segment, which has allowed us to offer providers like Cox Business the opportunity to tap into our expertise in this segment,” said Valorie Walker, director of North American Inside Sales for Nortel.
Cox Communications – a subsidary of Cox Enterprises – is a broadband communications and entertainment company with 6.2 million residential and commercial customers. It offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network. Cox Business is a full-service provider of communications solutions, offering high-speed Internet, voice and long-distance services, data and video transport to businesses of all sizes. For more information, visit www.cox.com or www.coxbusiness.com.
To learn more about Nortel, a provider of packet, optical, wireless and voice technologies in more than 150 nations, visit www.nortel.com.
