Develop a response plan

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Diane C. Fournaris in July was named state director for the R.I. Small Business Development Center at the University of Rhode Island. She previously served as associate state director of the program. / PBN PHOTO/ELIZABETH GRAHAM
Diane C. Fournaris in July was named state director for the R.I. Small Business Development Center at the University of Rhode Island. She previously served as associate state director of the program. / PBN PHOTO/ELIZABETH GRAHAM

Diane C. Fournaris | R.I. Small Business Development Center state director Like the small-business owners we counsel, the R.I. Small Business Development Center prepared as well as possible in March 2020 to pivot overnight to virtual operations, at least for a short time. Surely, the pandemic-sparked business shutdown ordered by then-Gov. [Gina M.] Raimondo would

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