Five Questions With: Mark Waggoner

"The in-home case management model (IHCM) operates in partnership with our advanced PCMHs and highlights the importance of communication across care settings."
Mark Waggoner is senior vice president of Blue Cross & Blue Shield of Rhode Island for care integration & management. An advocate of patient-centered systems of care, he is responsible for BCBSRI’s strategies to influence the creation of patient-centered, physician-led systems of care in Rhode Island. The systems feature physicians, hospitals, and other health care…

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