FM Global’s unique insurance model attracting new clients

PBN 2021 Fastest Growing Companies Awards
$75 million and above:
3. FM Global


CEO (or equivalent): Thomas Lawson, chairman and CEO
2020 Revenue: $6.8 billion
2018 Revenue: $5.5 billion
Revenue growth: 23.1%


Its distinctive approach to insuring large commercial properties has won FM Global a faithful following among the Fortune 1000 and multinational who’s who of companies.

Based in Johnston, FM Global’s business model focuses on preventing loss and ensuring business continuity through risk engineering instead of risk transfer.

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Most clients have been with the 185-year-old company for decades. Its unique model continues attracting newcomers, which has boosted revenue growth. And as clients’ businesses grow and expand, so does FM Global.

While this year’s financial results are still in the making, the mutual insurance company began 2021 looking to focus on fundamentals, build on what it’s learned and enhance clients’ digital experience.

“2020 really proved a 185-year-old company can still be timeless – and timely,” said Steve Zenofsky, assistant vice president, public relations. “Not only were we resilient, but also we were able to help other companies become more resilient.”