PBN 40 Under Forty 2023 Awards
Jessica Marfeo | 39 | Managing director, Medicare product, Blue Cross & Blue Shield of Rhode Island
What have been the most significant changes in your industry in the last five years? The Centers for Medicare and Medicaid Services has introduced a number of innovations in Medicare that make it possible for insurers to address member needs more comprehensively. Many of these changes are broad-based, but there are also new models available specifically focused on health equity, a key strategic driver at Blue Cross.
What is the best advice you have ever received? Always believe in yourself and do the things you know are right.
What was your first job? Working at Bess Eaton [Donuts] when I was 14. It was a fun first job and contributed to my obsession with coffee.
What advice would you give your 22-year-old self? Don’t be afraid to put yourself out there and experience as many things as you can.
What is your greatest attribute that you bring to your job? Collaboration. I love being part of a team and contributing to shared success.
What is your favorite Rhode Island food or drink? Calamari. Funny thing is that I didn’t realize it was “Rhode Island style” calamari until I lived in Seattle.
Fox or MSNBC? The New York Times.
What led you to pursuing a career in your current industry? I decided to change careers about 11 years ago and at the time “Obamacare” had just been passed. I wanted to learn more about health care and Blue Cross, being a nonprofit, was an organization I wanted to be a part of.
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