Local Agency Honored with Prestigious “Award of Excellence” in Travel
At the recent 2013 Travel Leaders National Meeting held at the Hyatt Regency Atlanta, Donovan Travel experts in East Greenwich, Cranston and Woonsocket were part of a small group that was singled out for their outstanding performance in far surpassing customer needs over the past year. So enormous were these Associates’ achievements that they were honored with the travel agency powerhouse’s annual “Award of Excellence” for the tenth year in a row presented to only the very top Travel Leaders agencies.
Each Award of Excellence recipient was scored in several categories ranging from business growth to successful use of Travel Leaders resources including available technology and programs geared toward improving the overall customer experience. Collectively, this year’s 24 honorees own and operate only a handful of the many franchised Travel Leaders locations across the country.
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“Donovan Travel Associates epitomize ‘One Driving Force’ in setting the pace for our Travel Associate network. But because of the exemplary leadership they demonstrate daily, they’re easily among the top tier of travel agency owners in the entire industry,” noted Roger E. Block, CTC, president of Travel Leaders. “In the communities where they do business, each one of our honorees has achieved a stellar reputation for anticipating each client’s individual needs and then exceeding their expectations, from the moment they begin their travel planning right until they return home safely from their travel, be it for business or leisure.”
When your journey includes us, you travel better. Let your journey begin by visiting the experienced Travel Leaders at Donovan Travel. Visit their locations at either 508 Main Street in East Greenwich, 150 Midway Rd Suite 168 in Cranston, or 2168 Diamond Hill Road in Woonsocket. Call them at 401-885-3500, 401-942-7700, or 401-769-1720 or visit www.donovantravel.com.
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Donovan Travel is a multi-million dollar associate of the Travel Leaders network (formerly Carlson Wagonlit Travel Associates). Donovan Travel was named Carlson Wagonlit Travel’s 2002 and 2005 Associate of the Year and has also won the coveted Carlson Award of Excellence for outstanding customer service ten out of the last twelve years; an award earned by only 25 of the more than 500 Travel Leaders associates in the United States. The award recognizes superior customer service, growth and innovation. Headquartered in East Greenwich, Rhode Island, they also have offices in Woonsocket and most recently, Cranston.
Travel Leaders is transforming travel with a new name that boldly embodies our commitment to our vacation and business travel clients via a progressive approach toward each unique travel experience. Although the Travel Leaders name may be new, our top ten-ranked travel company has already assisted millions of travelers through our strong roots – the former Carlson Wagonlit Travel Associates, Travel Leaders and Tzell Travel Group have now joined together to form one of the industry’s fastest-growing and robust networks of travel agents. Travel Leaders Franchise Group can trace its beginnings to 1984 as the Carlson franchise system “Ask Mr. Foster Travel,” which itself was North America’s first travel agency chain established in 1888.
