McDuff manages social services with eyes wide open

HELPING CLIENTS: Margaret Holland McDuff, center, CEO of Family Service of Rhode Island, says her time as a social worker informs her management approach. Here, she speaks with Elizabeth Ferreira, left, and Gloria Molero. / PBN PHOTO/RUPERT WHITELEY
HELPING CLIENTS: Margaret Holland McDuff, center, CEO of Family Service of Rhode Island, says her time as a social worker informs her management approach. Here, she speaks with Elizabeth Ferreira, left, and Gloria Molero. / PBN PHOTO/RUPERT WHITELEY
When Margaret Holland McDuff started work at Family Service of Rhode Island in 1990 as a clinical social worker, she didn’t see herself staying there for decades. That changed as she observed the fundamental ideology of the social services organization. That was, in essence: We are open to all ideas to help people in need,…

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