Sales, Customer Service and Technology Tips for the New Year
Focus at Providence Warwick CVB’s “Resolutions 2012”
Rhode Island's Market Has Changed. Developers, Builders, Investors and Sellers Must Change With It.
By Emilio DiSpirito IV License Partner | Engel & Völkers Oceanside Leader | The DiSpirito…
Learn More
PROVIDENCE – As resolutions already begin to sag and slip by the wayside, the Providence Warwick Convention & Visitors Bureau (PWCVB) hopes to help.
On Thursday, January 26, the PWCVB will conduct a day of education aimed at sharpening professionals’ sales, technology and customer service skills.
“Resolutions 2012” will be held at the Rhode Island Convention Center from 9 a.m. to
5 p.m. and features both national and local experts.
The day will be divided between three general sessions and a series of break-out sessions that delve into greater depth on the same topics.
The three general session speakers are Greg Evans, director of account services for Simple View, Inc.; Gail Lowey Alofsin, director of corporate partnerships at Newport Harbor Corporation; and Brian Butler, vice president of sales and marketing for the Allied Group. Other speakers include: Curt Columbus, artistic director of the Trinity Repertory Company; Michael Sabatini, professor at Johnson & Wales University; and Brian Payea, Head of Industry Relations for TripAdvisor.
A full list of all the speakers can be found at goprovidence.com/resolutions.
“This is an opportunity for local professionals – in any field – to receive a first class education in a local setting at a fair price,” noted PWCVB President & CEO Martha Sheridan. “The beginning of a new year is the perfect time to reinvigorate your work life with a day of learning.”
The registration fee for the day is $75 per person and includes the educational sessions, lunch and networking reception.
For more information, please visit www.goprovidence.com/resolutions.
The Providence Warwick Convention & Visitors Bureau is a 501(c)(6) nonprofit organization whose mission is to create vibrant growth for the local hospitality economy by promoting, developing, and expanding a united visitor industry. For more information, contact 401-456-0200 or visit www.pwcvb.com.
