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Mistakes are learning opportunities

The daughter of American essayist, lecturer and philosopher Ralph Waldo Emerson was attending school away from her home when she indicated in a letter...

Smiles to go before you sleep

I learned years ago that one of the most powerful and effective things you can do to sell successfully is to smile at prospects. Many...

The power of perception

A philosophy professor gave a one-question final exam after a semester dealing with a broad array of topics. The professor picked up his chair,...

Lessons from the diamond

As much as I love basketball and football, there’s a certain magic about the great national pastime. For me, baseball is a learning experience, full...

Know your team, grow your business

A highly successful basketball coach took over as coach of a struggling university team. During the first day of practice, the coach sat all...

You can handle the truth!

Charles finally made partner and propped his feet on the desk in his new corner office. He was dreaming of all the perks that...

Fire up your sales force

A small-business owner was in trouble. She decided to call in an expert sales consultant to give her an outsider’s viewpoint. After she had...

The brilliance of resilience

Baseball great Babe Ruth struck out 1,330 times over the 22 seasons he played. And during those 22 seasons, he hit 714 home runs, a...

Hot tips and life lessons

“If you were to go around ­asking people what would make them happier, you’d get answers ‘A new car. A bigger house. A...

Phone skills to pay the bills

The world is getting smaller every day. Thanks to advances in technology, we can be connected to points around the globe in seconds through...
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