‘High-tech and high-touch’ approach to serving customers paying off for BofA.
Every week, PBN Editor Mark S. Murphy appears on WJAR-TV NBC 10’s Coffee Break to discuss the newspaper’s most recent cover story and other issues with Sunrise and Noon News Anchor Frank Coletta.
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This week Murphy and Coletta talk about PBN staff writer Scott Blake’s question and answer session with Bank of America Corp. CEO Brain Moynihan and Rhode Island market president William F. Hatfield in a piece titled, “Moynihan: ‘If the community is strong, we’re strong,’ ” and “Technology turns BofA branches into ‘financial centers.’ ”
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