How do you encourage employee feedback?
We have an open-door policy and always encourage our employees to approach us with any issues.
What’s the best way you call out special efforts/achievement by employees?
During our monthly meetings where we celebrate birthdays and anniversaries, we try to announce special efforts or recognition by clients for outstanding customer service.
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What is the most important benefit the company provides?
Our 401(k) plan allows employees to save for retirement and has an added benefit of a company safe-harbor contribution which adds a substantial dollar amount to savings.
QUESTIONS ANSWERED BY: Andrea Lawton,
director of client services and human resources
