Southcoast Health to optimize IT with Velocity Solutions

NEW BEDFORD – Southcoast Health System has partnered with Velocity Technology Solutions Inc., an enterprise cloud-management service provider based in Charlotte, N.C., to overhaul and optimize Southcoast’s PeopleSoft web application.

The partnership with Velocity comes after Jim Feen, Southcoast’s chief information officer, identified a technical and functional knowledge gap among Southcoast employees using the PeopleSoft app.

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“At Southcoast Health, we are committed to an IT service model that aligns our employed IT staff to partner with our clinical and business operations,” said Feen in a statement. “Partnering with Velocity to manage our PeopleSoft application platform enables us to deliver best practices and accelerates the system-optimization process that is needed to offer our care providers and employees the tools required to make their workday as efficient as possible.”

The Velocity partnership will augment existing investments in the PeopleSoft 9.2 FSCM platform, Feen continued, while positioning Southcoast employees to take full advantage of the application and help drive down costs.

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Velocity Technology has been listed in both the 2015 and 2016 Gartner Market Guide for Cloud Service Providers for Healthcare Delivery Organizations, and was also named one of six cloud service providers in the recent Gartner research note, “Healthcare Providers: It is Time to Trust Cloud Service Providers as Partners.”

“Southcoast Health’s hospitals have been serving their communities since the late 1800s,” said Lori Ridgeway, vice president of the PeopleSoft business at Velocity Technology Solutions. “Velocity’s application expertise helps Southcoast Health deliver superior care more effectively to their patients while optimizing their employees’ application experience.”

Serving 33 communities throughout southeastern Massachusetts and Rhode Island, SouthCoast Health is an 851-bed hospital system that includes four hospitals – Charlton Memorial in Fall River, St. Luke’s in New Bedford, Tobey in Wareham and Southcoast Behavioral Health in Dartmouth.

Kaylen Auer is a PBN contributing writer.