Study: Health plan members most value easy access to doctors

BLUE CROSS & BLUE SHIELD of Rhode Island is the only health insurer in the Ocean State to earn 4 out of 5 circles, or the
BLUE CROSS & BLUE SHIELD of Rhode Island is the only health insurer in the Ocean State to earn 4 out of 5 circles, or the "better than most" ranking, in the J.D. Power 2017 Member Health Plan Study. /COURTESY J.D. POWER AND ASSOCIATES
PROVIDENCE – Coordination of care among health care providers is the single most important criteria influencing member satisfaction with their health plan, according to the J.D. Power and Associates 2017 Member Health Plan Study, released in late May. “Amidst sweeping changes in health care delivery and payment models, our data is showing that the one…

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