Wednesday, January 19, 2022


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Citizens’ R.I. president: ‘We really are becoming a national player’

PROVIDENCE – Citizens Bank N.A. is making a national name for itself through expanded clients and services, evidenced by its latest acquisition of a...

Citizens survey shows increased digital banking among retail, business customers

PROVIDENCE – The pandemic continues to push consumers and businesses into digital banking, with more bank customers turning to screens for their finances than...
FEELING WARY: Steven M. Parente, executive vice president and director of retail banking for Bank Rhode Island, says the bank has taken steps to prevent scammers from tricking customers who use a peer-to-peer payment platform. / PBN PHOTO/MICHAEL SALERNO

A bank phishing scam that hooks younger customers

The nightmare begins with a text message that appears to come from the bank, alerting the customer to a suspicious, unauthorized transaction. Thousands of dollars...

Apartments planned for Georgian Revival last used by Citizens Bank

PROVIDENCE – A local real estate and development firm plans to turn a Georgian Revival building that was last occupied by Citizens Bank into...

Bank of America adds North Smithfield branch to list of local...

PROVIDENCE – Bank of America Corp. continues to shutter branches throughout Rhode Island, with its North Smithfield location the latest on the chopping block. The...

Survey: PPP loans boost small-business satisfaction with banks

PROVIDENCE – Small businesses are happier than ever with their banks, thanks in part to how their local lenders helped them with the U.S....
Edward O. Handy III

Edward O. Handy III

Edward O. “Ned” Handy III grew up in Providence with parents who instilled in him the idea that it’s a natural thing to give...
Keith Kelly

Rhode Island can keep getting better

(Editor’s note: This essay is part of PBN’s 35th anniversary publication, which can be viewed here.) Rhode Island has come a long way in the...
SITE VISIT: Mark K. W. Gim, president and chief operating officer of Westerly-based Washington Trust Bancorp., demonstrates the bank’s website technology on his iPad in 2018. But the regional bank didn’t abandon its brick-and-mortar strategy, opening several new branches in recent years. / PBN FILE PHOTO/MICHAEL SALERNO

Mobile banking making leaps ahead

FINANCIAL SERVICES Perhaps nothing has transformed banking more than technology. Online and mobile banking are certainly not new. Websites, for example, first came on the scene...

Citizens: R.I. business climate rebounds as national conditions hold steady

PROVIDENCE – After taking a hit earlier this year, Rhode Island’s business climate has rebounded, improving at a faster pace than nationwide conditions, according...

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