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Five Questions With: Barbara Varone

Barbara Varone has been a teller at Citizens Bank’s Newport branch since 1970, making her Citizens’ longest-tenured employee. She is being honored for her...
CHANGE COMING? Visa Inc.. and Mastercard Inc. dominate credit card payment processing, but a bill in Congress is aiming to change that with the hope of reducing fees for merchants. 
AP FILE PHOTO/STEVE HELBER

Credit card legislation has banks up in arms

A legislative move to increase competition in the credit card payment network – dominated by Visa Inc. and Mastercard Inc. – is facing severe...

Citizens Private Bank announces Citizens for Startups program to empower early-stage...

PROVIDENCE – Citizens Private Bank announced a new offering on May 14, Citizens for Startups, to empower early-stage founders. The program will provide access to...

Should state lawmakers give Amica Mutual Insurance Co. and commercial property...

House Speaker K. Joseph Shekarchi on May 1 said two major employers are seeking regulatory relief on investments, as the General Assembly heads into...
BRENDAN COUGHLIN, Citizens Financial Group Inc.’s vice chairman and head of consumer, private banking and wealth, has been promoted to president. / COURTESY CITIZENS BANK

Citizens Financial names new president; CFO taking job at State Street

PROVIDENCE – Citizens Financial Group Inc., the Rhode Island-based parent company for Citizens Bank, has appointed a new president and disclosed that its longtime...

Citizens Financial Group’s Q1 profit increases 11%

PROVIDENCE – Citizens Financial Group Inc. on Wednesday reported a net income of $373 million in the first quarter of 2025, an 11% increase...

Berkshire Bank, Citizens named among ‘Most Trustworthy Companies in America’

BOSTON – Berkshire Bank has been recognized as one of the most trusted companies in America for the fourth consecutive year, according to Newsweek...

J.D. Power ranks Rockland Trust No. 2 among New England retail...

ROCKLAND, Mass. – Rockland Trust has been named one of New England’s top banks for customer satisfaction, according to the J.D. Power 2025 U.S....
ON THE DECLINE? The estimated annual amount of overdraft fees collected by U.S. banks and credit unions has dropped from a high of nearly $12 billion in 2019 to $5.3 billion in 2023. But the Consumer Financial Protection Bureau rule would cut further into that revenue.
SOURCE: Federal Deposit Insurance Corp. data; Federal Financial Institutions Examination Council

Bankers fight to overturn rule on overdraft fees

A proposed banking regulation that one federal agency says will save Americans $5 billion a year in overdraft fees is facing strong opposition from...

Citizens CEO received 20% pay bump in 2024 despite drop in...

PROVIDENCE – The CEO of Citizens Financial Group Inc. received a 20% increase in pay last year, despite a dip in percentage of shareholder...
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