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KEVIN CHAMBERLAIN, Citizens Bank’s relationship manager for middle-market commercial banking, said he helps his client businesses “see around corners” to mitigate financial risks. / COURTESY CITIZENS BANK

Five Questions with: Kevin Chamberlain

Kevin Chamberlain is senior vice president and relationship manager for Citizens Bank's Middle Market Commercial Banking Group. In his current position, Chamberlain is responsible for...
CITIZENS BANK is conducting a contest for Rhode Island nonprofits that work for “inclusion and equality.”

Citizens Bank holds contest for nonprofits promoting inclusion

PROVIDENCE – Citizens Bank and television station WJAR-TV NBC 10 are partnering for a contest to give a winning Rhode Island nonprofit $35,000 and...

Citizens Financial Group raises $496M in 3 days via sale of...

PROVIDENCE – Citizens Financial Group Inc. added to its coffers recently, closing a sales offering of $500 million in senior unsecured notes that, after...
CITIZENS BANK's holding company reported net income of $453 million in the second quarter ended June 30, a 7% increase from the same period last year. /PBN FILE PHOTO

Citizens Bank posts 7% gain in quarterly profit

PROVIDENCE – Citizens Bank’s holding company Friday reported a 7% increase in second quarter net income from the same period last year, driven by...
WASHINGTON TRUST was named No. 1 in Rhode Island for overall quality at the Banking Choice Awards this year. Above, Washington Trust Chairman and CEO Edward O. Handy III. / PBN FILE PHOTO MICHAEL SALERNO

Washington Trust earns top overall quality honor at Banking Choice Awards

PROVIDENCE – Washington Trust ranked No. 1 for overall quality of a bank in Rhode Island at the 2019 Banking Choice awards, according to...
CITIZENS BANK has been sued by a federal commission on behalf of a former employee for allegedly violating the Americans with Disabilities Act. / BLOOMBERG NEWS FILE PHOTO/SCOTT EISEN

Federal commission alleges violation of the ADA by Citizens Bank in...

PROVIDENCE – The U.S. Equal Employment Opportunity Commission has sued Citizens Bank N.A. in U.S. District Court in Rhode Island for allegedly violating the...

Citizens Bank offers fraud exposure warnings to consumers

PROVIDENCE – Citizens Bank is out with steps consumers can take to help prevent unauthorized activity on their accounts, noting that fraud detection shouldn’t...
CITIZENS BANK ranked well on a 2019 reputation survey conducted by American Banker and the Reputation Institute. / PBN FILE PHOTO/ELI SHERMAN

Citizens earns high praise in reputation survey report

PROVIDENCE – Citizens Bank ranked No. 3 for reputation with customers among 40 United States retail bank operations in the 2019 American Banker/Reputation Institute...
PAY ­EQUITY: Citizens Financial Group, parent of Citizens Bank, said, “We continuously evaluate our practices and make adjustments to ensure all of our colleagues are compensated equitably.”
 / BLOOMBERG 
FILE PHOTO/SCOTT EISEN

Banks slow to disclose median gender pay gaps

Banks are being asked to reveal their “median gender pay gaps,” which measure the overall difference between what they pay men and women. Through shareholder...
TANDEM APPROACH: Mark K. W. Gim, president and chief operating officer of The Washington Trust Co., said focusing on operating physical branch locations in tandem with digital offerings allows the bank to maintain its customer flow.
 / PBN FILE PHOTO/MICHAEL SALERNO

Customers still want brick-and-mortar banking

It started with drive-through banking lanes. Then it was automated teller machines – ATMs. Hailed as the future of banking, many thought the days...
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