Tag: customer service
Secret to good customer service: Keep employees motivated
A man entered a shoe repair shop and said to the owner, “I just found this claim ticket for a pair of shoes I...
The ABCs of customer service
Whatever business you are in – manufacturing, retail, health care, travel, high tech – you must realize that first and foremost, you are in...
Keep the customer satisfied
As everyone who is in business knows, the customer is always right. The customer who isn’t always right is also not your customer. I’ve...
Carousel Industries lets engineers innovate independently
Innovative Companies | IT Services
Exeter-headquartered information technology services provider Carousel Industries of North America Inc. has 1,300 employees and multiple locations. It helps more...
Balancing demand for touch and tech
With an evolving mixture of millennials and older customers, local banks and credit unions increasingly face a dilemma when it comes to rapidly evolving...
Expanding your reach with e-commerce
Do you think e-commerce is an essential element to a business?
Yes 85.7%
No 14.3%
Does your company sell any products or services on its website?
Yes 71.4%
No...
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