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Bridge to nowhere?

Has your business been impacted by the partial closure of the Washington Bridge? Yes: 75% No: 25% How has your business been impacted by the bridge situation?...

Responding to criticism?

How do you usually respond to a customer’s negative feedback? Remain calm and try to resolve the issue: 100% Get offended and ridicule customers behind their...
CME CORP., formerly known as Claflin Medical Equipment, signed a five-year $49.5M contract with the U.S. Department of Defense./ COURTESY CME CORP.

Medical industry suppliers warn of ‘med-inflation’

PROVIDENCE – Supply chain woes have hit consumers and businesses, now it’s about to provide some discomfort in the medical industry. “Med-inflation” is currently on...

Mandate impacts

Have the latest state health mandates negatively impacted your businesses in any way? Yes: 71% No: 29% In what ways have the mandates impacted your business? (Select...

Seizing opportunity

Has your company found unexpected opportunities amid the current economic landscape? Yes: 78% No: 22% What kind of opportunities have you discovered? (Select any that apply) We have...

Brickley’s Ice Cream, ice cream, verbal abuse, customers

PROVIDENCE – Following an altercation with two “verbally abusive” customers on July 12 at its South Kingstown shop, Brickley’s Ice Cream via a Facebook...

New ways of working

Is your company operating in new ways due the impact of the coronavirus? Yes: 83% No: 17% In what way has your company modified or transformed...

Tracking COVID-19’s impact

Is your company analyzing data to track the impact of the coronavirus on your business? Yes: 100% No: % What are you hoping to accomplish by using...

Home sweet home

Why do you do business in southern New England? I’m from here originally: 75% There was a job opening: 25% There is a market for my business:...

All stressed out?

How often has your job caused high levels of stress? Somewhat often: 66.7% Not often: 22.2% Very often: 11.1% What part of your job causes the most stress?...
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