Tag: Customers
Hiring the right people is key to navigating the turmoil
Drivers of our current and projected economies include the spate of business closings, layoffs and bankruptcies that challenge us every day. The grave uncertainties...
Stressed out?
Have you felt tired and/or stressed from your job within the last month?
Yes: 75%
No: 25%
What work matters have triggered stress with you at your...
Listen to and develop people
The boards of two fiercely competitive companies decided to organize a rowing match to challenge each other’s organizational and sporting abilities. The first company...
Follow through means follow up
A small-business owner was in trouble with her sales, so she decided to call in an expert to give her an outsider’s viewpoint. After...
Berk’s Shoes & Clothing closing after 50 years in business
PROVIDENCE – A longtime shoe and clothing store is closing its doors for good.
In a note to its customers on the front door...
Respect: Find out what it means to business
A wolf spent his nights howling at the moon. He was making fun of her, of how old she was, how slowly she moved...
Hasbro CEO bullish on the ‘power of play’
PROVIDENCE – Chris Cocks, Hasbro Inc. CEO and president, is confident that in today’s recreational gaming economy, customers need not age out as the...
Bridge to nowhere?
Has your business been impacted by the partial closure of the Washington Bridge?
Yes: 75%
No: 25%
How has your business been impacted by the bridge situation?...
Responding to criticism?
How do you usually respond to a customer’s negative feedback?
Remain calm and try to resolve the issue: 100%
Get offended and ridicule customers behind their...
Medical industry suppliers warn of ‘med-inflation’
PROVIDENCE – Supply chain woes have hit consumers and businesses, now it’s about to provide some discomfort in the medical industry.
“Med-inflation” is currently on...
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