Tag: Customers
Seizing opportunity
Has your company found unexpected opportunities amid the current economic landscape?
Yes: 78%
No: 22%
What kind of opportunities have you discovered? (Select any that apply)
We have...
Brickley’s Ice Cream, ice cream, verbal abuse, customers
PROVIDENCE – Following an altercation with two “verbally abusive” customers on July 12 at its South Kingstown shop, Brickley’s Ice Cream via a Facebook...
New ways of working
Is your company operating in new ways due the impact of the coronavirus?
Yes: 83%
No: 17%
In what way has your company modified or transformed...
Tracking COVID-19’s impact
Is your company analyzing data to track the impact of the coronavirus on your business?
Yes: 100%
No: %
What are you hoping to accomplish by using...
Home sweet home
Why do you do business in southern New England?
I’m from here originally: 75%
There was a job opening: 25%
There is a market for my business:...
All stressed out?
How often has your job caused high levels of stress?
Somewhat often: 66.7%
Not often: 22.2%
Very often: 11.1%
What part of your job causes the most stress?...
Rewarding employees serves Navigant customers best
Best Places to Work 2019 | LARGE COMPANIES (150-499 employees):
1. Navigant Credit Union
Comfortable, lumbar-supporting chairs were delivered to Navigant Credit Union workers...
Negative into positive
How frequently does your company receive negative feedback?
Sometimes: 100%
Often: 0%
Never: 0%
How quickly do you address the situation?
Immediately with the customer directly: 54.5%
Immediately after speaking...
How to avoid losing customers to competitors
Many times, you hear a salesperson say, “We service the heck out of our customers. They’ll never leave us.” But then a competitor walks...
How to get prospects to find you
“I am looking to further my prospecting techniques,” the salesperson wrote in his email. “It seems I need to increase my ratios by the...
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