Tag: Customers
Responding to criticism?
How do you usually respond to a customer’s negative feedback?
Remain calm and try to resolve the issue: 100%
Get offended and ridicule customers behind their...
Medical industry suppliers warn of ‘med-inflation’
PROVIDENCE – Supply chain woes have hit consumers and businesses, now it’s about to provide some discomfort in the medical industry.
“Med-inflation” is currently on...
Mandate impacts
Have the latest state health mandates negatively impacted your businesses in any way?
Yes: 71%
No: 29%
In what ways have the mandates impacted your business? (Select...
Seizing opportunity
Has your company found unexpected opportunities amid the current economic landscape?
Yes: 78%
No: 22%
What kind of opportunities have you discovered? (Select any that apply)
We have...
Brickley’s Ice Cream, ice cream, verbal abuse, customers
PROVIDENCE – Following an altercation with two “verbally abusive” customers on July 12 at its South Kingstown shop, Brickley’s Ice Cream via a Facebook...
New ways of working
Is your company operating in new ways due the impact of the coronavirus?
Yes: 83%
No: 17%
In what way has your company modified or transformed...
Tracking COVID-19’s impact
Is your company analyzing data to track the impact of the coronavirus on your business?
Yes: 100%
No: %
What are you hoping to accomplish by using...
Home sweet home
Why do you do business in southern New England?
I’m from here originally: 75%
There was a job opening: 25%
There is a market for my business:...
All stressed out?
How often has your job caused high levels of stress?
Somewhat often: 66.7%
Not often: 22.2%
Very often: 11.1%
What part of your job causes the most stress?...
Rewarding employees serves Navigant customers best
Best Places to Work 2019 | LARGE COMPANIES (150-499 employees):
1. Navigant Credit Union
Comfortable, lumbar-supporting chairs were delivered to Navigant Credit Union workers...
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