Do you believe good manners are important to the success of your company in these functional areas?
• Marketing/public relations – 100%
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• Sales – 95.5%
• Operations – 95.5%
• Human resources – 90.9%
• Finance – 81.8%
• Product development – 54.5%
Do you think that electronic communication has made the need for good manners more or less important to the success of your business?
• More – 90.5%
• Less – 9.5%
Do you take manners into account when making a decision on a new hire or considering employee promotions?
• Yes – 100%
• No – 0%
Do good manners facilitate business transactions?
• Yes – 100%
• No – 0%
