Home Industries Capital Goods Connection is the key to success

Connection is the key to success

By

Mark S. Murphy

-

03/09/2018

Big ideas gather the headlines and oftentimes the investment. But this year’s crop of Manufacturing Award winners succeed because their efforts start on a far more granular level, on the shop floor or in the focused relationships with employees. The winner for Leadership & Strategy, Amgen Rhode Island’s Tia Bush, embodies the qualities that contribute

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Big ideas gather the headlines and oftentimes the investment. But this year’s crop of Manufacturing Award winners succeed because their efforts start on a far more granular level, on the shop floor or in the focused relationships with employees. The winner for Leadership & Strategy, Amgen Rhode Island’s Tia Bush, embodies the qualities that contribute to her, and her company, standing out. An Amgen lifer, Bush started her career at the company jumping into its biologic tanks and scrubbing down the walls after a batch of medicine had been created. But the hallmark of her leadership style, she says, is engaging her staff. “It’s important to work with the team collectively,” Bush said, and the results she gets at the West Greenwich facility validate her approach. In fact, in the same year that she is taking home the award for leadership, Bush’s team earned top honors for overall excellence at companies with more than 500 employees. The two honors are not unrelated. Bush and Amgen are not alone in their reliance on using exemplary communication with employees to build successful businesses. Toray Plastics (America) Inc., for instance, the winner in Workforce Development and Training, starts its educational efforts the moment someone joins the company, with an eye to help each employee develop a career arc that is challenging and rewarding. The Town Dock took home honors for lean management, a tool for process improvement that is driven by communication and empowerment. Without the hard work and buy-in from employees, this would not have been possible. Read the entire section to take in more such stories. Maybe they will inspire you and your own staffs. PBN recognition programs are successful because the business community supports them, from entering the programs to sponsorships. This year’s Manufacturing Awards is no exception, including support from presenting sponsor Polaris MEP and partner sponsors Cox Business, National Grid and Gallo | Thomas Insurance. Mark S. Murphy Editor