How do you encourage employee feedback?
Staff members have open discussions with their managers during frequent one-on-one meetings. Formally, Amgen has an “e-feedback” program … Informally, Amgen RI’s site VP, Tony Pankau, always sits in the same spot in the café during lunch and encourages staff to stop by.
What one employee-centered initiative are you most proud of?
Amgen Rhode Island’s affinity groups foster an inclusive environment, where an individual’s unique perspective and ideas are embraced. … It is within these groups that many staff members feel comfortable to emerge as leaders, at Amgen and within the greater community.
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How do you show employees you value them every day?
We have a peer-recognition program called “Bravo!” where staff members can nominate colleagues to receive e-card awards for their notable contributions.
What is your biggest challenge in creating a great place to work?
We operate on a 24/7 basis … so it can be a challenge to create a workplace environment where all staff members feel engaged and informed at all times.
What do you expect from employees that other companies don’t?
If you see something that can be done better or more efficiently, you’re expected to say so.
Questions answered by: Patrice Dudley Aviles,
director of human resources
